Return & Refund Policy
Thanks for shopping at personalised drinks 4 U
If you are not entirely satisfied with your purchase, we’re here to help.
You have 10 calendar days to return an item from the date you received it if the item is incorrect or damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. As the item is a personalised item a refund will only be offered if we have supplied an incorrect item or label different to what was ordered.
Your item must be in the original packaging.
For additional information in this section, create your own Return & Refund Policy.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 10 of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item unless the item is faulty or incorrect.
If you have any questions on how to return your item to us, contact us